In 2013, Parkland purchased the ComplyWorks’ corporate compliance management solution (CMS). Today, the company uses custom questionnaires to ensure employees and third-party contractors – whose compliance requirements vary by the nature of the role – can easily upload their required documentation into ComplyWorks.
At a glance, Parkland can determine whether a partner is cleared to work through the solution’s traffic light dashboard. Suppliers are marked red if critical documentation is missing, amber if non-critical information is missing, and green if all of Parkland’s custom requirements are met.
“Every one of our business units utilizes ComplyWorks,” says Parkland’s procurement agent. If at any point an issue arises (such as an insurance certificate expiring), Parkland and the partner in question are both automatically notified, minimizing room for error and potential fines. Parkland distributes important information or policy updates on compliance requirements to its partners and employees using the ‘bulletins’ function of the solution.